Faq

You have flexible options. You can pay in full or choose ICBC’s monthly payment plan. We accept payments by credit card, debit, or e-Transfer to make the process as convenient as possible for you.

While basic Autoplan is mandatory, it often has limitations. We usually recommend adding optional coverages like Collision or Comprehensive and can use private insurers to get you higher limits and better rates. We’ll find the perfect balance for you.

Yes, absolutely. As brokers, we have access to different insurance providers and will work to find the most affordable options for your specific situation. Our goal is to make sure you’re safely insured.

We make it incredibly easy! Just give us a call or start the process online. We can handle everything remotely and even deliver your new documents right to your home or work with our free mobile delivery service.

First, ensure everyone is safe. After exchanging information with the other driver, give us a call as soon as you can. We’ll guide you through the next steps of the claims process so you’re not navigating it alone.

That’s our job! We automatically check for every available discount, such as those for winter tires, anti-theft devices, or bundling your car and home insurance. We’ll make sure you’re saving every dollar you can.

If your new car is written off, basic insurance may only pay its depreciated value. Replacement cost coverage helps cover the gap to get you a brand-new replacement vehicle, protecting you from a major financial loss. It offers fantastic peace of mind for new car owners.

As independent brokers, we work for you, not for an insurance company. We shop multiple providers to find you the best coverage at the right price, offering you choice and unbiased expert advice.

Absolutely. Most companies offer significant discounts when you combine policies, such as your home and auto insurance. We can find the best package deal to maximize your savings.

It’s simple. You can call us, start the process online, or visit our office. For ultimate convenience, ask about our free mobile delivery service—we’ll bring your renewal documents directly to you.

Life changes, and your insurance should adapt. Whether you’ve bought a new car, renovated your home, or had another major life event, just contact us. We’ll review your policies to ensure you’re always properly protected.

Not at all. While our office is in Surrey, we are licensed to serve clients throughout British Columbia and can handle all your insurance needs remotely via phone and email.

Yes. If you need to make a claim, we are your first point of contact. We will guide you through the necessary steps and advocate on your behalf with the insurance company to ensure a smooth and fair process.